Replacement Channel Balancers

A professional from Haines City Florida says:
there is a 28 f stamped on the back of the channel balancers. They are 29" long and 1/2 in wide but I can not find the exact top and bottom on you site. Tim
User submitted photos of a window balance.
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Paul from SWISCO responded:
Thanks for posting! Before I can identify what Series your balance is, I'd first have to see what your top attachment is. Look at our 19-002 and 19-005. Which of these matches your hardware?

As for the bottom shoe, I think it might be our 15-005. Take a look and compare its dimensions to what you have and see if you agree.
A handy person from Haines City, Fl says:
The windows were from Milestone Aluminum Series 1000 single hung windows who went bankrupt then Benda Aluminum products LLC bought them out,
The 19-002 top shoe seams proper the bottom was not the proper one.
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Paul from SWISCO responded:
Great, glad to hear the 19-002 matched. What didn't match for the bottom attachment? What dimension differed from the 15-005? Could you have the 15-004 instead?
A handy person says:
your part #15-005
dim
1/2" is 1/2" on ours
15/16" is 1" on ours
1" is 15/16" on ours
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Tom from SWISCO responded:
Those dimensions are very close to our 15-005. I don't think there should be a problem with using that.

Since the 19-005 and 15-004 do not match any of our existing Series, your balance would have to be custom made. I have all the information I need except for one detail: the stamp option. Can you tell me what the stamp on your balance reads?
A handy person says:
28 f i s the stamp mark on all of the units
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Tom from SWISCO responded:
Great. Now, take a look at this Custom Channel Balance Order Form that I have started for you based on your specifications. It is a 29" long channel balance with a 19-002 top and 15-005 bottom, and a stamp of 2860. Two balances with this stamp can hold a window weight range of 23 through 35 pounds. Look over this information and see if it looks good.

Please fill out the rest of the information and submit it. One of our representatives will get in touch with you shortly thereafter with a quote.
A handy person from Haines City, Fl says:
The stamp on my channels was 28F
is 2860 the stamp for your channels?
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Tom from SWISCO responded:
28F usually corresponds to our 2860 option, yes. If you still aren't sure, though, just compare the weight of your sash to the rating I've listed for the 2860 option and see if they match up.
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