Bob from SWISCO responded:
February 2, 2022
I am confident we can help, but Alcan windows use a few different types of channel balances. Seeing pictures, specifically of the nylon fittings on the top and bottom of the metal channel, would be best. I'll do my best to ID this balance from there. |
Bob from SWISCO responded:
February 8, 2022
That's a huge help, thanks! Based on what I see here, you have either our S380-27 or S385-27, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match. Comparison of the S380 and S385 balance shoes.
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Bob from SWISCO responded:
February 9, 2022
Sure, that's the top sash guide. Yours is a match for our 18-161. |
Tom from SWISCO responded:
February 10, 2022
Yes, that stamp implies that your balance is in fact 30" long, not 27". That is the only change, though. You will still need to measure your shoe to determine the right Series. |