Replacement Coil balance

A home owner from Rhode island says:

Hello,

I was hoping you could help me determine replacement parts for my window. I would like to replace all the hardware, not just the spring. I need them for both sides of the window please. The window is 14 lbs. I have included pictures of the broken part and the peg on the window. Let me know if you need more information

Thank you,

Kevin

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Tom from SWISCO responded:

Hello, Kevin. We definitely sell this balance assembly, but we only sell the components separately. Please see our 15-180 pivot shoe, 15-181 clip, 15-182 barrel, and Series 190 spring. I recommend using the number printed on the old springs as a reference for which Series 190 option to pick.

If you also wanted the pivot bar in your second photo, please remove it from the sash and show me a clear photo of it without obstruction. I can then see if we sell an applicable replacement.

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