Replacement Crank 45002 for a casement window

A home owner from Virginia says:
June 1, 2011
Can you get me a replacement crank?

The crank has the following stamps:
  • U.S. PAT 4505601
  • PAT CANADA 1986
  • U.S. PAT 2135397
  • 45002
  • MADE IN U.S.A.
User submitted photos of window crank.
Profile picture of Mike
Mike from SWISCO responded:
June 1, 2011
Thanks for posting images. Three quick questions...

Can you make out the stamp near the right arm in your picture (it looks like a stamp number with a scratch over it - I might be wrong).

What is the length of one of the arms?

Do you know what brand of casement window this crank came from?
A home owner from Virginia says:
June 2, 2011
The length of one arm is 10 1/2". My quess is that the number is either 15662, or 15862, or 15062. I don't have a brand name for the casement windows.
Profile picture of Mike
Mike from SWISCO responded:
June 3, 2011
Take a look at the Swisco 39-348 Sill Mounted Operator. Compare your dimensions to this operator, it appears to be the closest match.
A home owner from Virginia says:
June 3, 2011
I am sending you a picture of a stripped set screw. If I can get a replacement part, then maybe I can repair the crank mechanism without replacing the whole unit. Is the part available and could it potentially be a solution?
User submitted photo of their stripped screw from their 45002 crank operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
June 3, 2011
I am sorry that part is not available. You must purchase the complete operator.
A professional says:
August 26, 2012
Replacement for Truth #45002, twin 11" arms, four vertical hold down screws.
Profile picture of Tom
Tom from SWISCO responded:
August 27, 2012
Thank you for posting! I have placed you in an existing thread regarding the 45002 casement operator. As you can see above, we have suggested the 39-348 Sill Mounted Awning Operator as a possible substitute. Do you think you can replace your hardware with this operator? Let me know.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.