Thanks for posting images. Three quick questions...
Can you make out the stamp near the right arm in your picture (it looks like a stamp number with a scratch over it - I might be wrong).
What is the length of one of the arms?
Do you know what brand of casement window this crank came from?
Home Owner from Virginia
Jun 2, 2011 11:48 am
The length of one arm is 10 1/2". My quess is that the number is either 15662, or 15862, or 15062. I don't have a brand name for the casement windows.
Tom from SWISCO
Jun 3, 2011 10:13 am
Take a look at the Swisco 39-348 Sill Mounted Operator. Compare your dimensions to this operator, it appears to be the closest match.
Home Owner from Virginia
Jun 3, 2011 12:44 pm
I am sending you a picture of a stripped set screw. If I can get a replacement part, then maybe I can repair the crank mechanism without replacing the whole unit. Is the part available and could it potentially be a solution?
Dave Sr. from SWISCO
Jun 3, 2011 2:57 pm
I am sorry that part is not available. You must purchase the complete operator.
Professional
Aug 26, 2012 5:09 pm
Replacement for Truth #45002, twin 11" arms, four vertical hold down screws.
Tom from SWISCO
Aug 27, 2012 12:21 pm
Thank you for posting! I have placed you in an existing thread regarding the 45002 casement operator. As you can see above, we have suggested the 39-348 Sill Mounted Awning Operator as a possible substitute. Do you think you can replace your hardware with this operator? Let me know.
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