Replacement Needed

Home Owner from Simi Valley CA
Hello

Length is 33" by 1/2" wide. Photos show the spring mechanism along with the plastic tabs on each end. Please identify and recommend a replacement part. Thanks.

James
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi, James.

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

Is there a stamp or code on your metal channel? If not, you'll need to weigh your sash on a scale to determine the appropriate spring strength option. There's a chart on the S380 and S385's product page that will tell you which option you'll need based on the weight of your sash. 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
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