Replacement Part

A quick learner from Buffalo says:
June 6, 2020
The base is 4.25 inches. Do you stock this part?

Thank you.
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Tom from SWISCO responded:
June 10, 2020

We stock many casement locks similar to this, though none are exact. Ultimately I cannot identify what you have while it's still installed.

I recommend looking at our 38-095 and 38-096 to start out. Carefully compare our dimensions to yours and let me know how they compare, or how they differ.
A quick learner from Buffalo says:
June 10, 2020
Hi Tom,

It's Kevin again. Neither appears to be the correct part. As you will see from the attached images, my casement lock does not have the teeth coming out of it; those are part of the hinging mechanism that is attached to the window.

Ignore the holes in the side where you can see the latch (IMG-6070.jpg); we needed to drill those in order to get the mechanism to release.


Can you please see if you have this part?

Thank you,

Kevin
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Tom from SWISCO responded:
June 11, 2020

Thanks, Kevin. This looks more like our 38-091, now that I see it out. Your arm is missing though so I still can't confirm. Look this part over, too, and see what you think.
A quick learner from Buffalo says:
June 11, 2020
This looks like the part. Thank you.
A quick learner from Buffalo says:
June 23, 2020
Hi Tom,

The Rear Mount Casement Lock, 2-1/2"has been installed - works like a charm. Thank you!

38-091 : Multi-Point Sash Lock LH, 24 Series is not the correct part. Do you sell the same locking mechanism without the attached part? I have included two images of the part that the lock attaches to - this may help.

Thank you.

Kevin
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Tom from SWISCO responded:
June 23, 2020

I'm sorry to hear that the 38-091 didn't work. These new photos are a huge help, though. See our 38-099 and 38-100. I think this may be the style of lock that you need.
Maxim Multi-Point Lock, Medium Slider
Maxim Multi-Point Lock, Medium Slider
38-095
$16.97
Maxim Multi-Point Lock, Long Slider
Maxim Multi-Point Lock, Long Slider
38-096
$16.97
Multi-Point Sash Lock LH, 24 Series
Multi-Point Sash Lock LH, 24 Series
38-091
$27.30
RH Truth Lock Assembly
RH Truth Lock Assembly
38-100
$36.05
LH Truth Lock Assembly
LH Truth Lock Assembly
38-099
$36.05
How to Replace a Multi-Point Lock on a Casement Window [1080p]
How to Replace a Multi-Point Lock on a Casement Window [1080p]
VIDEO
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How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
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Anatomy of a casement window
Anatomy of a casement window
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