Replacement Part

Question

I recently ordered a part (Invoice number: 2467101) that I believed was the correct one, but upon its arrival, I realized it does not have the lock function I require. Could you please assist me in ordering the correct replacement part? Thank you.

Emily · Accepted Answer

Hello there!

Thank you for reaching out to us. I see you purchased the 40-150. We're happy to look into this but we'll need more information. Can you show us a photo of the original inside handle?