Replacement Part Tensioner

Home Owner from Lincoln, CA
my tensioner has the code 26 4 GW CMC 11.

Is that enough for you to identify the part or do you require pictures?
8 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you but we'll need a bit more information to narrow down your options. To get started, we'll need to see the end fittings of your balance uninstalled, as well as the connecting point between the spring and pulley inside the metal channel. That would help us confirm if our stock balances could work for your repair or if they would need to be special ordered. Thank you!

Home Owner from Lincoln, CA
here r the photos
4 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. With this combination of attachments, you could have either the S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You'll also need 2640 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Lincoln, CA
looks like it is the series 385. I don't understand the spring strength option comment.
Casey
Casey from SWISCO
SWISCO
Expert

You'll see a list of options on the S385-27 product page. You'll need to choose 2640 for your balances based on your 26 4 stamp code, which will support a sash between 19-26 lbs.

Home Owner from Lincoln, CA
got it and thanks for your help!
Casey
Casey from SWISCO
SWISCO
Expert

It's our pleasure. Just let us know if you need anything else. 

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides