Replacement Parts for Two Operators

Home Owner from Gurnee, IL

Jul 30, 2019 8:53 pm

Hello,

I am looking for replacement parts for two different operators.

Operator #1 is part of a casement window which came with the house which was built in 1988. I don't see any markings on the window but it is possible I didn't look in the right spot. For this operator - as you can see - I need the entire assembly and not just the crank handle.

For Operator #2 I only need a crank handle and operator cover. This window was purchased second hand and is an Eagle window with serial number MHBY890-042610-0001.

Please advise on which replacement parts are correct.

Thank you!
Aaron

4 user uploaded images

6 Replies

Dave Sr. from SWISCO

Aug 6, 2019 2:23 pm

I agree, the cover for your first balance is very similar to our 39-107, and our 39-205 handle should work, as well.

I'm not sure about operator #2. This isn't something I'm familiar with. The 39-107 may still work, but I worry how it will interact with the sill trim. I'm sorry that we can't offer a better option.

Home Owner from Gurnee, IL

Aug 6, 2019 4:34 pm

I already have the crank handle and cover for operator #1, so that's not needed. The crank mechanism inside the window is broken, which results in the crank coming unscrewed rather than closing the window. So I assume I need an entire replacement assembly mechanism. Can you tell me which part should work as a replacement?

Regarding the cover for operator #2, I'll keep looking. Thanks!

Dave Sr. from SWISCO

Aug 7, 2019 8:15 am

Ah, you're right. I apologize for missing that. I'm afraid we can't tell what it is just by the base. We'd have to see the style of the arms that physically push and pull the window open and close. The base I see in your photos is the same on about a half dozen different parts. The arms are what differentiate them. Let me know!

Home Owner from Gurnee, IL

Sep 30, 2019 10:31 am

Sorry for the delay. I was able to find the replacement crank handle and operator cover direct from Andersen. It appears to be a very rare part.

As for Operator #1, please see the attached photos and let me know if they are good enough. Again, I just need the base unit because the crank mechanism is stripped out, resulting in the handle coming unscrewed when trying to open the window. Thanks!!

2 user uploaded images

Dave Sr. from SWISCO

Oct 4, 2019 12:24 pm

Awesome, I'm glad you found the Andersen operator you needed!

As for operator #1, see our 39-031 and 39-032. I am pretty confident these are what you have, but I recommend reviewing our dimensions just to be 100% sure.