Replacement Pivot Shoe Needed

A home owner from Chicago says:
Hi there-

I am looking to replace this pivot shoe for my window.

The following are the dimensions of the shoe:

height - 1 7/8 in
width - 1 1/4 in
thickness - 3/4 in

Can you please help me out with this?

Thank you,
Alyssa
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Tom from SWISCO responded:

Hello, Alyssa. We don't  have a shoe in this style with a 3/4" thickness, but give us a little more time to look into it for you. We'll do our best to track something down.

A home owner from Chicago says:
Hi Tom,

Thanks for your response. I would appreciate if you could look into other options for me. I'd like to get my windows working before the summer ends. Thanks for your help and looking forward to hearing back from you soon.

Best,
Alyssa
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Paul from SWISCO responded:

We have the 15-120 pivot shoe, which is slightly thicker then yours at 13/16". Your shoe might have worn down from constant use through the years. One concern I have is the size of the rectangular cam hole, which is 1/2" wide by 5/16" high on ours. If that matches then this may be a workable replacement.

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