Replacement Roller ID
Hi there!
Thanks for reaching out to us. Take a look at the 81-090. This roller assembly resembles yours. We recommend you review the specifications and compare them with yours to confirm they match up.
I bought 4 of them. Just recd the package, took the doors apart and removed the cartridges. They are slightly different.
The width is 9/16" vs 1/2". (Also the wheel axle is 9/16" long)
The length is 1 7/8" vs 1 3/4".
The wheel is 1 1/4" vs 1 1/8" diameter.
Fortunately, I was able to temporarily use two of the cartridges I bought on the door that is problematic...but I would like to get the proper cartridges.
Could you check to see if you have a better fit? I appreciate your efforts!
Thank you for waiting while we looked into this. It appears you need a thinner version of the 81-090 roller. We are researching a possible option and will reach back out once we have more information.
Thanks for your patience! Please see our new 81-021 roller. I believe this is the part you are looking for, but please let us know if you had any questions.
The most important measurements would be the width and height. The length you have is only 1/8" wider which we believe should not be an issue. As for the wheel itself being an 1/8" smaller, these rollers do have an adjustment screw which is used to raise and lower the wheel. If you do feel that the diameter is too small, you could replace the wheel with the 81-266, which is 1-1/4" in diameter, and swap out the wheel. Take a look at the suggested hardware along with the related videos.
