Replacement Sash Support Coil Balances and Hardware

A home owner from New Jersey says:
Our Owens Corning Windows were installed in 2000. We need to replace the Sash Support Balance Coils and Hardware. Can you help us identify / locate these parts?
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
It's hard to tell without seeing the pivot bar or spring. These pictures only show the outer casing. I think you may have our 15-191 shoe and Series 160 spring, though. Can you confirm?
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