Replacement Sliding Glass Door Rollers

A home owner from Crested Butte, CO says:
August 18, 2010
Can I email you a photo taken of the rollers which came out of my sliding glass door? No one can seem to identify them and locate a replacement. Thanks You.
A home owner from Crested Butte, CO says:
August 20, 2010
Here is a photo of both sides of the rollers which the company in Gunnison, Colorado has not been able to identify or locate. Any assistance would be appreciated very much.

Thanks
Mike B
Customer image of their sliding glass door roller.
Profile picture of Donna
Donna from SWISCO responded:
August 23, 2010
What is the diameter of the wheel and is it flat, concave, or convex? What is the width of the housing? Are there any installation or adjustment screw holes on the side? Is there another housing sleeve still in the door or is this the whole assembly?
A quick learner says:
August 23, 2010
IT'S CONCAVE TO FIT OVER A TRACK, 1 5/8 WHEEL DIAMETER, 5/8" HOUSING WIDTH, 1 ADJUSTMENT SCREW ON THE SIDE, THIS IS THE WHOLE ASSEMBLY. THANKS

BOB L.
Profile picture of Donna
Donna from SWISCO responded:
September 8, 2010
Unfortunately this is a discontinued roller assembly, there is no known substitute.
SWISCO product code 81-082 is the closest roller assembly we have but the hook is in a different location than the original and the housing looks heavy on the width, so I'm not sure it will work.
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