Replacement Tension Rods

Home Owner from Rockledge, FL
Hello,
I would like to make sure I buy the correct tension rod to replace our rusted ones. I see a white cap at the bottom of the spring, I wanted to make sure that's the same white cap on your website. I measured the yellow cover and it was 30" long. Also, the bottom white clips have rust from the rod. It may clean off after I remove the rod but should I just buy new clips as well? Not sure which ones to get. 
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. It appears you have a tilt window. With that in mind, you want either the 5/8" diameter S600 or 3/8" diameter S900. The best fit will depend on the diameter of the outer tube. You will also have to weigh the window sash to determine the proper tip color for your replacements. There's a weight chart under the product description on the S600-30 and S900-30 store pages that you can use as a reference. 

The clips you're referring to are called pivot shoes. Yours are too obscured since they're installed so we would need to see an undamaged version removed from the window, including the written-out thickness and width. In the meantime, we have related videos on this page that you may find helpful. 

Home Owner from Rockledge, FL
I weighed my window sash and it was 10.6 lbs. I believe the diameter I want is 3/8", I included a picture of the measurement. I did not take the pivot shoes off yet so I'm not sure what the width is. I tried to take better pictures today after removing the window sash. 
So I believe I would want the S900-30 with the red cap? 
3 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for getting back to us! If the outer tube is 3/8", the S900-30 with the red tip option is the way to go. A pair of these balances with a red tip will support a sash weighing 10 to 22 pounds. 

We can't be sure of the pivot shoe without knowing the dimensions or seeing it removed but the 15-212 is our educated guess. You'll ultimately have to remove it and compare the specifications to see if they align. The video below will show you how to do so using the cut-out method. 

Alternate image for 15-212
Alternate image for 15-212

Home Owner from Rockledge, FL
Thank you for all of your help identifying the products I need. However, I need help with one more product please. I need to replace a corner latch on it now too. I will attach pictures with measurements. Can you please advise which I may need? Then I'll be able to order everything I need. Thank you! 
5 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Sure, this looks like a match for the 26-351. Review the specifications below and see if they match your repair needs.

Alternate image for 26-351
Alternate image for 26-351

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