Replacement Window Crank/MILGARD

Question

My MILGARD casement window becomes unattached to the cranking device on one end. Please help me how to fix it.
In the picture with the mirror showing the underside of the window, there is a black plastic piece that connects to the metal arm. I think that needs to be replaced because the hole doesnot hold onto the arm peg anymore

Emily · Accepted Answer

Hello!

It looks like your bottom window hinge is missing. There should be two hinges in total, one for the top and one for the bottom. With that said, take a look at our 36-048 and see if this part matches up with your old hinge. Just note that we always recommend you replace both the top and bottom hinges at the same time.

As for the operator, it looks like it may use the 39-529 track slider though it's hard to say from your second photo. If that is indeed the case, I'd recommend the 39-253RB dual arm operator. We also sell the 39-452 cover and handle (sold separately).