Replacement Window Mechanisms

Home Owner from Calabasas California
Hi, I have two windows that the mechanisms I believe need to be replaced. One won't go up all the way, and the other won't stay up on its own. There's also a plastic cover which I'm pointing to in the picture that was cracked when we removed it to look at the mechanism. Can you tell me what parts I would need to replace? There's also a photo of the serial number on one of the windows.
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2 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

It appears that you are in need of new spiral balances. To get start, can you confirm if the window is a tilt in or non-tilt style? 

Please note that we are not able to assist with a replacement for the balance cover itself. I apologize for the inconvenience. 

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