Replacement andersen sash balance

A home owner from Newtown Pa says:
Looking to see if replacements are available for the following. Picture attached.

The only stamps I can find are: Andersen Corp Bayport Minn 11600-17 K13 927 3-88
A customer submitted photo of a sash balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. Please take a look at our 24-939 Andersen Sash Balance, which can be used to replace balance boxes with a stamp of 927.
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