Replacement balance

A home owner from Long Beach, CA says:
Hi I need to replace both of these for my window.

The stamping is 23 4 DO CALDWELL

the channel is 24 inches long
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Emily from SWISCO responded:

Hello there!

Our S380-24 or S385-24 with the 2340 option would be my picks. The best match will ultimately come down to the depth of the bottom fitting. You'll have to measure as shown below to determine the best one for your repair. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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