Replacement balance channel part

Home Owner from Broomfield, CO
Hello, I believe I have Milgard windows and one of the balance channels is broken. I need to replace it but am not sure where to find this part. It is stamped 26 4 DV CMC 7. Thank you for any help you can provide.
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Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

We can assist with replacement balances, but to further review, we will need to see pictures of the inside of the metal channel where we can view the connection point between the spring and pulley system. From there we can narrow down the series needed for your window. Thank you! 

Home Owner from Broomfield, CO
Thank you -- here are pictures of the inside of an intact channel as well as the broken one. Let me know if you need additional images.
5 user uploaded images
Lauren
Lauren from SWISCO
SWISCO
Expert

Thank you for the additional images,

With this combination of attachments, you could have either an S378, S380 or S385 channel balance. You’ll need to measure as shown below. The difference between these series is the depth of the bottom shoe. Please review the diagram below to confirm the best fit! 

The length of the metal channel excluding the nylon attachments should measure 27" long and you will need a 2640 stamp option. Let me know if you have any additional questions! 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Broomfield, CO
Thank you, I just ordered it -- I appreciate your help! Thanks for offering this service.
Lauren
Lauren from SWISCO
SWISCO
Expert

No problem! Happy to assist. Please let us know if you have any future hardware questions. 

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