Replacement balance hardware

A handy person from Concord, CA says:
the spring one is 1/2"x9/16x26" and the white plastic parts fit the spring item .I need two of them
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Casey from SWISCO responded:

Hello,

Take a look and compare the specifications of the S770 to your channel balance. We may be able to provide a replacement for your pivot shoe as well but we would need to see an undamaged version removed from one of the windows. Also, please write out the exact width and thickness of the shoe. Thank you!

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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