Replacement balances

Question

Commercial window 6th floor sashes are really heavy. I removed balances and sent a picture of one of the ends. There are no markings on equipment or windows. I couldnt find a match in your selection. Please advise to which one I would need. Thanks

Emily · Accepted Answer

Hi there!

Thank you for reaching out to us. I'm afraid I have bad news. We don't sell a suitable replacement for the spiral balance in your photos, unfortunately. I am very sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions.