Replacement balnces

Home Owner from Columbus ohio
Sep 21, 2023 3:48 pm
My balances are 2330 markings, your 2330 looks great ,but my tops look different then yours, mine look they have more of a flat guide on the top for left right balance, please advise me after this should work thank you sincerely Rick,
16953251791858022213894106831526 16953252335263395093440753485705
2 user uploaded images
1 Replies
Jasmine from SWISCO
Sep 25, 2023 12:24 pm

Thanks for posting! You have either the S380-24 with a 1" shoe or the S385-24 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Let me know if it does not match either measurement.

You'll need to select the 2330 stamp.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts