Replacement channel balance

A home owner from Oregon, USA says:
I need to replace some channel balances on some Milgard nontilting windows. Channel is 1/2 inch wide and 30 inches in length.
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Emily from SWISCO responded:

Hi there! 

Based on what I see here, I recommend you take a look at our S380-30 or S385-30 channel balance. Each of these Series has a different sized bottom fitting so you will need to measure as shown in the image below. Our Series 380 has a 1" deep bottom fitting and our Series 385 has a 1-3/32" deep bottom fitting. For a spring strength, you will need the 2930 option.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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