Replacement channel balance

A home owner from Dover PA says:
Hello I have some channel balances that need replaced. The one is stamped 26 3 EQ and the other is wore off. The one that is wore off is 16 inches long. ( 2 different Windows ) the 26 3 EQ weighes 20 lbs and the smaller window weighs 12 lbs. please advise which replacements I need. Thank you very much.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. Please see our S385-27 and S385-16 channel balances. I think this could be the part you need, but carefully look it over and tell me what you think.
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