Replacement channel balance inquiry

Handy Person from Texas
I have a channel balance with a broken line at the end that connects to the channel.  Please provide a replacement part number.  It is 27 inches long and has a marking of 26  5. JO. Caldwell
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6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Your window balance is similar to a few series we supply. I'll need to see a photo of the spring side of the channel to narrow down the possible recommendations. Particularly, the bracket connecting the cord and the spring.

Please let me know if you have any questions!

Handy Person from Texas
Let's try these.  Thanks!
4 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

The balances you have are either S380-27 or the S385-27. You'll need to measure the depth of the shoe to confirm the right replacement. The series are labeled on the diagram below.

I believe you'll need the 2650 stamp option but it would be encouraged to double check that your sash weighs between 26 to 30lbs.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.


Handy Person from Texas
Thanks Jasmine!  What is the best way to determine the weight of the sash?
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Happy to help! There are two methods you can use to weigh the sash. The first is to weigh the sash by sitting it on a scale. 

The second is to weigh yourself with and without the sash. Then, take the difference between those two numbers.

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