Replacement channel balances for CWS windows

A home owner from 32162 says:
I need to replace several channel balances. Please provide part numbers, part and shipping pricing and availability. These are 30" single hung non-swinging windows stamped with "29 4" and "29 9". I also need balance retainer clips.
I have additional photos, if required, beyond your site limit of five.
Thanks,
Jeff
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A home owner from 32162 says:
Additional photos to earlier request.
Thumbnail of the uploaded file named Balance retainer clip 3.jpg
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Bob from SWISCO responded:

Thanks for posting. It appears you have either our S380-30 or S385-30 Channel Balance. The only difference between these two balances is the 'depth' of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. For a new stamp option, choose 2940 for the balances stamped 29-4. For the balances stamped 29-9, this is a stamp from an outdated rating system. You will need to obtain the exact weight of the window sash that uses these balances. You can then match that exact weight with one of the weight ranges listed alongside each stamp on the shop page. 

For the Top Sash Guide, start by comparing an undamaged version to either our 18-166 or 18-009. See if either of these match what you need. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
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