Replacement channel needed for Millard non-tilt window : SWISCO.com

Home Owner from Crescent City, California

Oct 30, 2024 3:30 pm

24 inches long
Stamp on channel is "23 2 EU CMC 2"

3 user uploaded images

8 Replies

Emily from SWISCO

Nov 4, 2024 1:54 pm

Hi there!

Thank you for reaching out to us. Based on your photos, I recommend our S380-24 or S385-24 channel balances with the 2320 stamp. The difference between these two parts is the depth of the bottom shoe. Measure as shown below to see which Series is best for your repair.

Let us know if you have any questions!

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Crescent City, California

Nov 5, 2024 5:24 pm

The depth of the bottom shoe is 1 inch.

That corresponds to S380-24. Correct?

I will need two of them.

Karen

Emily from SWISCO

Nov 6, 2024 8:17 am

Yes, that's correct! You can select the 2320 stamp option for your replacements too.

Home Owner from Crescent City, California

Nov 6, 2024 10:31 pm

I don't understand what the 2320 stamp option is. How is it different from the S380-24?

Emily from SWISCO

Nov 7, 2024 8:52 am

On the S380-24 store page, there will be a list of numbers under Option. You'll want to select the 2320 option based on your old 23 2 stamp. A pair of balances with this stamp will support a sash weighing 9 to 15 pounds. I hope this helps.

Home Owner from Crescent City, California

Nov 7, 2024 4:45 pm

Thank you for all your help. My order has been placed. Okay

Emily from SWISCO

Nov 8, 2024 7:42 am

No problem! We appreciate your business. Good luck with the repair!