Replacement for 30 3 KN Caldwell balance is needed

Quick Learner from Mountain View, CA
Jul 9, 2024 1:52 pm
Hi there,

The stamp on the channel balance says " 30 3 KN Caldwell". Could you please suggest a right replacement and a compatible top sash?

Thanks,
Dmitry
9 Replies
Emily
Emily from SWISCO
Jul 11, 2024 8:46 am
SWISCO
EXPERT

Hi there Dmitry.

I'm afraid we can't suggest a replacement based on this information alone. The stamp on the metal channel isn't a part number so we'll need more information. Can you remove an undamaged balance from the window? We'd like to see a few close-up shots of the top and bottom fittings. 

Quick Learner from Mountain View, CA
Jul 11, 2024 2:29 pm
See photos
back of fitting side of bottom shoe back of bottom shoe side of top fitting bottom shoe hook
5 user uploaded images
Emily
Emily from SWISCO
Jul 12, 2024 7:51 am
SWISCO
EXPERT

Thank you! I'm certain we can help with this. Before I make a recommendation, can show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. I apologize for not asking that before! 

Quick Learner from Mountain View, CA
Jul 12, 2024 11:03 am
Hope, this helps.
20240712_080228 20240712_080220 20240712_080216
3 user uploaded images
Emily
Emily from SWISCO
Jul 12, 2024 11:21 am
SWISCO
EXPERT

Perfect! The S350-31 with the 3030 stamp option is my recommendation based on the photos you've uploaded. Take a look at the specifications for this part and let me know if you have any questions. 

Quick Learner from Mountain View, CA
Jul 12, 2024 11:32 am
Thanks! What about matching top sash guards?
Emily
Emily from SWISCO
Jul 12, 2024 11:45 am
SWISCO
EXPERT

I'm afraid I can't ID the top sash guide without a photo. We'd have to see photos of one in undamaged condition removed from the sash. Angles of the front and the side are especially helpful. 

Quick Learner from Mountain View, CA
Jul 12, 2024 11:58 am
See the pics
top sash guide top sash guide top
2 user uploaded images
Emily
Emily from SWISCO
Jul 12, 2024 1:43 pm
SWISCO
EXPERT

Thank you! The 18-009 resembles what you have here. Review the specifications and see how they compare with yours.

Side view of 18-009
Side view of 18-009

Detail of 18-009
Detail of 18-009

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