Replacement for Double wheel Roller for balcony door

A handy person from New York says:
Hi

I need to replace 2 double wheel rollers for my balcony door as the currents ones seem to have lots the bearings over 25 years. Please see attached photos for reference.

Which would be Swisco's model number?

Thanks

Lou
Thumbnail of the uploaded file named 3D6169FE-A487-4B66-824E-673728DDD7B9.jpeg
Thumbnail of the uploaded file named 23BDC3DB-54C3-4318-B51B-6D2CD252680D.jpeg
Thumbnail of the uploaded file named 5AA575D6-DA00-4595-ABE0-175BFF2CCFAC.jpeg
Thumbnail of the uploaded file named C82C5C22-EDD1-4A06-A064-5A6B5E4F2587.jpeg
Thumbnail of the uploaded file named D04D5875-68FF-4471-9D0D-DC0F9424CFD6.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hi Lou, 

We'd be happy to help but we'll need to see your roller fully removed from the door, along with dimension, to research your replacement options. We've related a video to assist you. Thank you!

A handy person from New York says:
Unfortunately the video isn't helping as the roller has a screw with a head that looks more like a bit than a star. The end of the screw is square and it's not coming off. Would you have any other suggestion to remove it?
A handy person from New York says:
Please see attached. I had to forced out as it wouldn't come out. There seemed to be a small rivet in top as you can see. Is this enough?
Thumbnail of the uploaded file named 9DD0C354-BCD1-43E0-A03B-90F1D45AD56E.jpeg
Thumbnail of the uploaded file named C4DE59DE-01F3-4AC9-8771-E04AD907C774.jpeg
Thumbnail of the uploaded file named A67DFDCB-366C-4A2F-A157-6AE26FB181C3.jpeg
Thumbnail of the uploaded file named B9D3A21C-666B-44BC-BFFE-CC4809508600.jpeg
Thumbnail of the uploaded file named A15A046B-4F3D-442C-8FD5-228EDCFEC8BC.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Thank you for sending over the photos. I would recommend starting with the three similar rollers we've related for you and see how the dimensions compare to yours. Thank you. 

How to Replace a Patio Sliding Glass Door Roller [1080p]
How to Replace a Patio Sliding Glass Door Roller [1080p]
VIDEO
WATCH >
How to identify patio door rollers
How to identify patio door rollers
VIDEO
WATCH >
How to maintain a sliding glass door
How to maintain a sliding glass door
GUIDE
READ >
How to replace a sliding glass door roller
How to replace a sliding glass door roller
GUIDE
READ >
Identifying the right replacement roller for your sliding glass door
Identifying the right replacement roller for your sliding glass door
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.