Replacement keepers for casement window

A home owner from Minnesota says:
August 4, 2021
I have a pair of casement windows. These are photos of the one that is in working condition. I believe only the 3 keepers need replacement on the other one. I didn't remove the hardware for fear of compounding my problem. The only marking I see anywhere is "Truth". Presumably that's the brand. These are original windows from a townhome built around 1997, if that's any help.

Thanks for any guidance you can give.
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Casey from SWISCO responded:
August 9, 2021

Hello,

If the tie bar guide is the problem, see the 39-448, along with the video below for more information. Thank you!
Tie Bar Guide
Tie Bar Guide
39-448
$0.90
SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Replacing tie bar guides
Replacing tie bar guides
GUIDE
READ >
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