Replacement of Caldwell Window Channel Balances

Handy Person from Upland, CA
Aug 15, 2024 5:36 pm

Hello,

I have two Caldwell Window Balances for my Jeld-Wen single hung, non-tilting window. The stamping on the both balances are: 21 3 JQ CALDWELL. The metal channel measures 22 inches in length and 5/8 inches across the open front and 1/2 inch across the back side and 23 inches overall length with plastic clips on each end. Each balance has a block & tackle pulley type system along with a spring. I have tried to include photos for your use, I clicked on the "Add Photos" button but it did not open. Please let me know what is available as a replacement. Please contact me with any questions or concerns you may have. Thank you.

Respectfully,

Ron

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5 user uploaded images
3 Replies
Jasmine
Jasmine from SWISCO
Aug 16, 2024 3:02 pm
SWISCO
EXPERT

Hi Ron,

Thanks for posting! I am confident we can provide you with a replacement recommendation for the balances you need but I'll need to see just one more photo to be sure. May I see the pulley system in the center of the balance? This is where the spring and string meet in the middle.

Feel free to reach out with any questions.

Handy Person from Upland, CA
Aug 16, 2024 4:34 pm

Hello Jasmine,

Per your request, I have uploaded two (2) new photos of the center of the good working balance showing the string, pulley and spring meeting in the middle.

Please contact me with any questions and or comments you may have. Thank you.

Respectfully,

Ron

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2 user uploaded images
Jasmine
Jasmine from SWISCO
Aug 19, 2024 9:27 am
SWISCO
EXPERT

Hi Ron,

Thanks for the additional photos. Your balances can be replaced with either the S351-22 with a 1" shoe depth or the S390-22 with a 1-1/8" shoe depth. Please reference the diagram below to confirm the depth of your shoe.

You can select the 2130 stamp option.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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