Replacement of full hand crank needed

A quick learner says:
Will open window not shut window
Thumbnail of the uploaded file named 917254B5-A5F4-41C6-9541-8666ED5E3527.jpeg
Thumbnail of the uploaded file named ED03891E-1B63-4B73-B507-7E64132D4F4B.jpeg
Thumbnail of the uploaded file named 19E4A207-F2F4-4A23-822E-DD28686BFD6F.jpeg
Thumbnail of the uploaded file named B677480C-2BA5-4825-AACD-4F117DACDAB2.jpeg
Thumbnail of the uploaded file named 21054EFA-DC0C-4D91-AFD4-5335E6B4C404.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

We'd be happy to help but it's tough for us to narrow down your replacement options without seeing the arms that move the window. We'd have a much better chance of finding the correct replacement for you if you could show us a picture of the operator removed form the window with a clear view of the arm.

Thank you! 

How to Replace an Awning Window Operator [1080p]
How to Replace an Awning Window Operator [1080p]
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.