Replacement part

Home Owner from Homestead, Fl
I ordered the part on the bottom from you thinking it was the same part but it doesn't fit. Do you have the correct part? Can I return the incorrect parts?
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5 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Sorry to hear the 82-240 didn't work out for you. This thumb lever is meant to work with the 82-080 (or its keyed variant, the 82-081). Be sure this matches the handle set your old lever came from. Sometimes the 82-240 doesn't work with older versions of this handle set. In that case, I'm afraid your best option might be to buy a new handle set. Again, make sure the 82-080 matches what you have. If not, please show us pictures of your existing set. 

Home Owner from Homestead, Fl
I will have to wait until the weekend to get the information as I am out of town currently. Can I return the parts I have now?
Home Owner from Homestead, Fl
I was able to get the attached pictures. Do you have the lock replacement or the entire handle set that would replace this one?
5 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

You can view our Return Policy here. Yes, this looks like an older version of our 82-080 Handle Set. The mortise lock is our 82-238, albeit with a different face plate. If you need to replace the mortise lock also, you'd need to see if you could reuse the old face plate. Let me know if you have any other questions. 

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