Replacement part

Home Owner from Maui
I need a replacement channel balance for a window. Broken one was evidently discarded during my renovation.Handyman who attempted to replace it was unable to get the one on the other window out to measure how ever took the picture. there is at #112 stamped on it. The window is 13 3/8" high.
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Tom
Tom from SWISCO
SWISCO
Expert

We can supply this balance, but it's a special extended-travel type configuration that has to be a custom order. That unfortunately means that I will need much more information from you. 

To start, we need a clear picture of the top fitting, bottom fitting, the stamp printed on the metal channel, and the metal clip at the end of the cord. Please note that all of these details are essential and we will not be able to proceed without them. That will require removing a whole and undamaged version of this balance from the window.

I will also need to know exactly how many you needed. Once I have these pieces of information, I can email you a purchase link and price quote that you can use to place an order on our site.

Home Owner from Maui
I've tried multiple times to remove the other window and I can't get it out. The original picture I sent was taken by a handyman that was going try to repair the broken one. He was only able to it partially out The stamp on it is 112.I enclosed pictures with measurements from the window with the broken balance. The top of the balance is still in the window.
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Tom
Tom from SWISCO
SWISCO
Expert

I'm sorry to say that seeing the sash itself will not tell me anything regarding the balance. Knowing the stamp is definitely helpful, but I still need all the other piece of information I requested back in May before we can proceed. Without them, we cannot help.

Home Owner from Maui
I finally found someone that got the other window out to get pictures. He was unable to get the balance back in so I would to order 2 and get instructions on how to install..
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Tom
Tom from SWISCO
SWISCO
Expert

Thanks for getting back to us. We just sent over an order link and price quote for the balances you requested. 

If you need top sash guides as well, take a look and compare the specifications of the 18-008H to yours. 

Dimenisons for 18-008H
Dimenisons for 18-008H

Alternate view of 18-008H
Alternate view of 18-008H

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