Replacement part for Andersen eagle encasement window

Quick Learner from Savannah, Ga

Jul 14, 2023 3:29 pm

The current sash lock is operable, but I am looking to see if we can get it in white, and is there a cover piece for the hole?

3 user uploaded images

4 Replies

Tom from SWISCO

Jul 14, 2023 3:58 pm

I'm afraid I can't accurately identify what you have based on these photos. Too much of the part is obscured by the window frame, and with the cover missing I have no reference with which to find a match for it.

That said, seeing as how this is an Andersen brand window, you might be able to use the 38-285 bezel and 38-291 handle. If you have an intact lock and cover elsewhere in the house, I highly recommend removing those from the window and then carefully compare them to our pictures and dimensions.

Quick Learner from Savannah, Ga

Jul 17, 2023 11:19 am

This is the lock handle, do you make a similar one in white? And, the Bezel, is that in essence the cover for the hole that houses the handle?

1 user uploaded image

Tom from SWISCO

Jul 17, 2023 11:31 am

Yes, the bezel is what Andersen calls the cover. You will need one of the originals to verify whether or not the 38-285 is a match.

As for this handle, I'm afraid I can't quite get a good look at it from this photo. I can tell you that these handles are not generally sold by themselves; we really only supply these as kits. Seeing the old cover will be an essential detail to review for us to determine exactly what kit will work on this window.