Please help identify the part I should order to replace this Kinro Window Balance. These are the best photos I could get. It took me forever to figure out how to upload them so I hope they are sufficient.
The stamp shows 26 4, the length without end pieces is 27", and width is 1/2".
When I couldn't close and lock my non-tilt windows, I had a handyman replace the balances. But he could only get generic balances and they are very tricky since they don't have end pieces to guide them up and down. I was so happy to find Swisco so I can get the "real deal" to open and close my windows easily.
Thank you so much for your help! Andrea
Emily from SWISCO responded:
July 14, 2021
Hey, Andrea! Thanks so much for the kind words! We're always happy to help. With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a spring strength option of 2640. If you have any further questions just let us know! Comparison of the S380 and S385 balance shoes.
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Emily from SWISCO responded:
July 15, 2021
I'm afraid it's very difficult to get measurements from photos. I actually tried to read a customer's measurement from a photo the other week and accidentally read it wrong! I wouldn't want to make that mistake again and have you order the incorrect balance. I would recommend using a regular tape measurer to ensure you're getting the correct measurement as well. You'll also need to measure the entire depth of your bottom shoe which would include the wing. Let me know if this helps |
Emily from SWISCO responded:
July 16, 2021
Yes, I believe so. You can also get someone to help you measure too if you wanted to get a second opinion. |
Emily from SWISCO responded:
August 9, 2021
Sure thing, Andrea. This pat is called a top sash guide and yours is a match for our 18-171. I think this is just what you need to repair this window but let me know if you had any questions. |