Replacement part for Window

A home owner from West Seneca, N.Y. says:
September 17, 2020
I need a replacement part for a window installed in 1997. Not sure of the make of the window but the number on the window operator is C-9400-A. The gears are all stripped. Any info you can give would be greatly appreciated. Thanks from Ron!
Thumbnail of the uploaded file named Window operator.JPG
Thumbnail of the uploaded file named Bracket on window.JPG
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Bob from SWISCO responded:
September 22, 2020

Hey Ron. Start by looking at our 39-099. Look it over and see if this matches what you need. 
Andersen Awning Operator
Andersen Awning Operator
39-099
$29.98
How to identify casement and awning operators
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