Pretty sure I have the right part but want to confirm before I purchase.
I'm sure I only need the channel balance top and 19-005 seems to fit the specified dimensions, but I'm sending photos of the whole window balance just in case.
Dimensions of the window balance are 26 5/8" x 9/16" (1/2").
Replacement part identification
Home Owner from Ashland, Oregon
Jul 22, 2024 8:11 pm
2 user uploaded images
6 Replies
Jasmine from SWISCO
Jul 24, 2024 11:27 am
Hey there,
Thanks for reaching out to us! The balances you have are an Extended-Travel Channel Balance and will need to be a custom assembly. The 19-005, while it looks similar, not interchangeable with the top that broke off of your balances.
I'm happy to provide you with a quote for the replacement balances but I'll need to know the exact number of balances you would like to purchase. There is a quantity minimum of (2) for custom assemblies.
Home Owner from Ashland, Oregon
Jul 24, 2024 3:39 pm
Thank you Jasmine.
Yes, I'd like a quote on that. I would like two.
Yes, I'd like a quote on that. I would like two.
Jasmine from SWISCO
Jul 24, 2024 4:06 pm
Thanks for confirming. I also forgot to ask to confirm the stamp from the metal channel, my apologies. This stamp is what we used to determine the weight range the balances should be able to support.
Please don't hesitate to reach out with any questions.
Home Owner from Ashland, Oregon
Jul 24, 2024 6:49 pm
I thought I had sent a picture of that. I guess I didn't. Here it is.
1 user uploaded image
Jasmine from SWISCO
Jul 25, 2024 2:12 pm
Thanks for the photo of the stamp. I've forwarded a link with a quote for (2) of these balances. You'll be able to use this link to review the quote and place the order from your online cart.
Please don't hesitate to reach out with any questions.