Replacement part needed for shoe and balance

A handy person from Peachtree Corners, GA says:
Please provide order number for replacement (generic is fine) for Pivot shoe and balance. Will need balance for 24 AND 22 inch. Thank you. Will the new balance come with clips?
Thumbnail of the uploaded file named 20221023_081845.jpg
Thumbnail of the uploaded file named 20221023_081936.jpg
Thumbnail of the uploaded file named 20221023_082023.jpg
Thumbnail of the uploaded file named 20221023_082033.jpg
Thumbnail of the uploaded file named 20221023_082250.jpg
Profile picture of Tom
Tom from SWISCO responded:

Hello! Your pivot shoe looks to be a match for our 15-135. Look it over and tell me if you agree.

The balances look just like our Series 770 at first glance, but I note that yours install at the top using hooks. Can you confirm? If so, these will have to be custom made with that same rivet at the top so that you can reuse those same hooks. It's not a stock configuration.

If that's the case then I will need you to confirm the stamp for the 22" long balance, since your photos only show 24D for the 24". I will also need to know how many of each balance you will require.

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.