Replacement Coil Balance System

A contractor from Jersey city says:
September 1, 2020
Bottom window will not stay up
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Bob from SWISCO responded:
September 4, 2020

This looks like a coil balance system that has failed. Remove it from the window following the instructions below and see if the pivot shoe matches our 15-087. If so, you'll need new Series 180 Coil Balances. Let me know if you have further questions with this. 
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
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