I need to replace both of these parts in my windows. Can you please give me your part numbers for the replacement and refer old and new together so that I can order for multiple windows.
Thank you.
Darla
Replacement parts
Home Owner from Rocklin. California
Oct 26, 2020 3:57 pm
2 user uploaded images
8 Replies
Casey from SWISCO
Oct 27, 2020 11:31 am
Hello, thanks for posting! It looks like you are in need of some channel balances. We would be happy to assist you with this, but we will first need to see the attachments at either end of the balances.
Home Owner from Rocklin. California
Nov 7, 2020 5:46 pm
Can you please tell me your part number for this balance.
4 user uploaded images
Home Owner from Rocklin. California
Nov 7, 2020 5:48 pm
Can you please give me your part number to replace this balance.
4 user uploaded images
Home Owner from Rocklin. California
Nov 7, 2020 5:52 pm
Please provide part number to replace.
4 user uploaded images
Casey from SWISCO
Nov 9, 2020 8:24 am
Hi there, thanks for the follow up pictures. It looks like for both of your channel balances, you could have either our Series 380 or Series 385. The difference between the Series 380 and the Series 385 lies in the depth of the shoe. Take a look at the picture below for more detail. Once you have determined this dimension you should be able to select the appropriate balance.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from Rocklin. California
Nov 16, 2020 1:17 pm
Are you saying that the series 380 or series 385 are for all three balances after i figure out the dimension of the shoe.
Casey from SWISCO
Nov 16, 2020 1:32 pm
Yes. I would double check that dimension for each one, but they all appear to be either Series 385 or Series 380.
