Replacement parts

A handy person from Walnut, CA says:
Need to purchase replacement channel balance and the guide that attaches to the window side.

Thanks.
Thumbnail of the uploaded file named 3E0D54D5-D178-4E81-AD04-B3F77B073A7E.jpeg
Thumbnail of the uploaded file named 2020 BSI
Thumbnail of the uploaded file named 9548954C-0861-455C-A9F9-5D8E79FA75AC.jpeg
Thumbnail of the uploaded file named 271E1BD4-A31A-4D1A-B467-C16A8AABCD77.jpeg
Thumbnail of the uploaded file named 6317BBF6-7ED6-493A-875D-A74518714107.jpeg
A handy person from Walnut, CA says:
The bottom guides has a roller in it.
Thumbnail of the uploaded file named E0DF9BC9-0298-4186-B6CD-604810625E53.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

We can help supply these balances but it will have to be a custom order due to its configuration. Can you just tell me how many you'll need? Our minimum for custom orders is 2. Can you also show us a clearer picture of the metal clip at the end of your cord?

Thank you!

How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.