Replacement parts

Handy Person from Providence

Aug 28, 2023 4:58 pm

I have vinyl tilt windows that were installed before I bought my house. Some of them don't work very well, and seem to require some parts replaced. I can't find any markings on them, except for 'INE 96' on the inside of the aluminium part that holds the glass. A websearch for that lead to a forum post on your website, from 2017. Do you have any idea of he brand or type, so I might be able to get replacement parts? And is there a type of lubricant you would recommend? Thank you very much.

2 user uploaded images

3 Replies

+ Add a Comment

Jasmine from SWISCO

Aug 30, 2023 11:02 am

EXPERT

Thanks for writing in! I'm sorry to say that I would not be able to identify the window manufacturer/brand however, we would be able to assist with recommending the replacement hardware you need.

To identify both the spiral balance and the compatible pivot shoe, I'll need to see each of these parts removed from the window. I've included several videos in this thread that give instructions on how to remove these pieces of hardware as well as the the information we'll need to properly identify your replacements.

Take a look over the videos tagged below and feel free to reach out with any questions you may have in the meantime.

Quick Learner from San Francisco, CA

Jan 25, 2024 6:43 pm

My window with a very similar part is a Certainteed window. Mine is also installed in a vertical position that, when folded out, blocks the window from fully opening.
But the only item here that seems to fit is the Window Slider Limit Lock (Product Code: 26-275). This is supposed to be for horzontal slide windows?

The Photo attached of is the part I am trying replace.

1 user uploaded images

Jasmine from SWISCO

Jan 26, 2024 9:11 am

EXPERT

The 26-275 is typically used for sliding window, however it does appear to be the part installed to your sash. Be sure to carefully compare the dimensions and design to confirm that this is the replacement you'll need.

Your tilt latches appear to be the 26-384 Certainteed Tilt Latch Pair. Carefully look over the dimensions and compare them to your existing Certainteed latches.