Replacement parts

Quick Learner from Seattle WA
Jun 23, 2024 11:15 pm
1440K engraved on the side.
I have 3 windows that all need these balancers. I'm looking for the actual part so that I can order and try to fix my windows.
IMG_0320 IMG_0319 IMG_0318 IMG_0317
4 user uploaded images
1 Replies
Jasmine
Jasmine from SWISCO
Jun 25, 2024 11:03 am
SWISCO
EXPERT

Thanks for posting! The balance you have is either the S380-15 with a 1" shoe or the S385-15 with a 1-3/32". To confirm which of these is the correct replacement, you'll need to confirm the measurement for the depth of your bottom shoe. Take a look at the video below for reference.

You'll need to select the 1440 stamp to replace this balance.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

To identify the balances for the other windows, you'll need to be sure to confirm the length of the metal channel, the shoe measurement, and the stamp to determine the replacements you need. It would also be a good idea to confirm that they have the same winged top and bottom attachments.

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts