Hello, I am in need of a replacement awning window crank and cover. I have attached 2 photos of the hardware I have now, and I believe you have a part that will work but would like your input.
My hardware measures 5 1/2" wide and 1 1/2" deep. I believe your part #39-437 would work best, or a second possibility is Part# 39-376.
Thank you for your advice.
Pat
Hi Pat,
I believe we may have a replacement recommendation we can make for the window operator you are searching for but I'd like to see a photo of the base of the operator with the cover removed to confirm. Based on the design of the handle and cover, I'm not sure that either of these are the exact replacement you'd need.
Please feel free to reach out with any questions you might have.
Hello Jasmine,
Thank you for your response, I appreciate the assistance. I removed the cover as you requested and took photos of the crank handle and the cover. I also took photos of the base from above, straight on, and from below. Hopefully, these will adequately assist you in making a determination as to the proper replacement part.
Regards,
Pat
Hi Pat,
Thanks for the additional photo. It does appear that our 39-437 would be the best fit for your repairs. The 39-376 has a 5-11/32" length which is just slightly shorter than your 5-1/2" measurement. You'll just need to double check that the diameter of your spline (the piece the handle attaches to) is 11/32".
The opposite handed version is the 39-436.
Good morning Jasmine,
Thank you so much for providing your guidance regarding my initial query. Your company's excellent customer service is well represented by your efforts.
I will double check the spline and place the order if the spline is of the correct measurement.
Thanks again.
Regards,
Pat
Hi Pat,
It was my pleasure to assist. Please don't hesitate to reach out with any other hardware related questions you might have.
Have a great weekend!
