Replacement parts "WindowShield" double hung

Thank you kindly for waiting during this busy season! If you're handy, you can replace just the shoe with the 15-197. To remove the old shoe from the balance, place the channel balance in a vice and with a pair of pliers, pull the broken piece about 12" from the balance and lock it with a pair of locking pliers, taking the tension off the old shoe and giving you some slack with the balance string. Either untie the old shoe or cut the knot off to remove the old shoe and install the new shoe. To install the balance into the window, remove sash, screw or hook channel balance on the top of the window jamb. With a pair of pliers, pull down the shoe, about 12", and lock the string with a pair of locking pliers. With the tension off, you can install the shoe into the window track. We also recommend wearing safety gloves and glasses while doing so.

We can also help replace the balances, but it would have to be a custom order due to the shoe. If you're interested, we'd need to know the length and width of the metal channel, along with the confirmed quantity of balances you want to order. 

As for the pin, our best options are the 70-008, 70-009, and 70-219. Review the specifications and see if you think one of these could work for you. 

Alternate image for 70-008

Alternate image for 70-009

Alternate image for 70-219