Replacement parts for 20 year old certainteed window

A home owner from Downingtown, PA says:
Can you please advise if you have the 2 parts I need to fix my kitchen window? I need a replacement lock latch (window 2 & 3 photos)and the plastic guide bushing (window 1 photo). If you have these parts, please advise cost and lead time. Thank you.
Thumbnail of the uploaded file named window 3.jpg
Thumbnail of the uploaded file named window 2.jpg
Thumbnail of the uploaded file named window 1.jpg
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Bob from SWISCO responded:

For the lock, start by seeing if our 38-099 or 38-100 match up. For the Tie Bar Guide, check out our 39-448.

SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
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Anatomy of a casement window
Anatomy of a casement window
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How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
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Replacing tie bar guides
Replacing tie bar guides
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