Replacement parts for casement crank parts

Home Owner from Cumming, GA

Sep 29, 2019 10:26 pm

Please help me order the right replacement parts for this windows, left and right side. The sprockets are stripped. Also would like to replace the handle with a foldiing cover and handle. Thanks.

5 user uploaded images

8 Replies

Casey from SWISCO

Oct 3, 2019 12:09 pm

Hello,

We'd be happy to help but we'll need to see the arms that move the window to determine the correct replacement. The easiest way to do that would be to open the window as far as it will go and take a picture from above. Thank you!

Home Owner from Cumming, GA

Oct 3, 2019 3:31 pm

Does this help? If not, I will have to get more pictures when I return from travel..

1 user uploaded image

Casey from SWISCO

Oct 3, 2019 3:36 pm

Perfect. Take a look at our 39-031 and 39-032 EntryGard operators and make sure that the dimensions listed on our product page match up to your part. Thank you!

Home Owner from Cumming, GA

Oct 3, 2019 4:53 pm

Thanks you! What about part number for a new cover w folding handle.

Casey from SWISCO

Oct 4, 2019 7:52 am

Sure. How does our 39-107 cover and 39-205 folding crank handle sound? Look over both parts and let us know what you think.

Casey from SWISCO

Oct 4, 2019 10:30 am

Thanks for your compliments. We look forward to hearing from you soon!

Home Owner from Cumming, GA

Oct 4, 2019 11:09 am

Thanks so much! I am so impressed with your customer service! I'll let you know how this works out!