Replacement parts for vertices sliding window

Question

Hello I need help identifying which replacement part I need to order. The metal part is 1/2 inch wide.almost 5/8 inches deep and 26 11/16 in length. It didn't match any of the pictures I saw on you parts. The plastic pulley is at the end f the device not inside.
Thanks, Grant

Casey · Accepted Answer

Hi Grant,

Thanks for posting! We can certainly supply replacements for these balances but it will need to be a custom order. We just sent over a separate email with an order link and price quote for two replacement balances. Take a look and please let us know if you have any other questions. Thank you!