Replacement parts for window

Question

I need help to replace some parts on our Capco windows. It has 2 lifters and one is broke. It's a cable looking design outside and a twisted metal piece inside that goes up and down with the window. That's what I need. I have pictures if that would help.

Emily · Accepted Answer

Hi there!

It sounds like you're referring to your channel balance. We'd be happy to help but we'll need you to remove an undamaged balance with the end attachments intact to compare to our inventory. Take a look at the video below, it will go over exactly what we'll need to see.

Thank you!